Refund policy

• Customers must notify us of any issues within a 14-day period for exchanges or damaged items that may have of occurred during shipping. This timeframe allows us to address any concerns promptly and ensures that you receive the best service possible. Please contact us within this period to facilitate any necessary exchanges or replacements.
• Condition and presentation. Items must be returned in perfect condition, with all original tags. This requirement ensures products maintain their high quality and are fit for repackaging and resale.
• Shipping costs and refusals. Return shipping costs are the customer’s responsibility, and any refusal of shipments incurs costs that will be deducted from the refund amount if a refund is requested.  For further assistance, feel free to reach out to us.